Centurylink vs Verizon Internet: Which Provider Wins?
Tired of buffering videos and slow downloads? You’re not alone. Choosing the right internet provider is crucial in today’s digital world, and the options can be overwhelming.
This comparison dives deep into two industry giants: CenturyLink and Verizon Internet. We’ll explore their strengths, weaknesses, and everything in between to help you make an informed decision.
Whether you’re a casual browser, a hardcore gamer, or a remote worker, your internet needs are unique. This guide will break down the key factors, including speed, price, and availability, to determine which provider is the best fit for you.
Specs at a Glance:
| Feature | CenturyLink | Verizon |
|---|---|---|
| Download Speeds (Mbps) | Up to 940 | Up to 940 |
| Upload Speeds (Mbps) | Up to 940 | Up to 880 |
| Technology | DSL, Fiber | Fiber, 5G Home Internet |
| Data Caps | Varies | Unlimited |
| Installation | Professional or Self-Install | Professional |
| Bundling Options | TV, Phone | TV, Phone |
| Availability | Varies by location | Varies by location |
| Modem Included | Yes, may vary | Yes |
| Router Included | Yes, may vary | Yes |
| Customer Support | Phone, Online | Phone, Online |
| Contract Options | Varies | Varies |
| Reliability | Good | Good |
Feature-by-Feature Breakdown
Internet Speed & Plans
- Centurylink: Offers a variety of plans, including DSL and fiber optic options, with speeds ranging from basic to gigabit. Availability of fiber varies by location. Pros: Potentially lower introductory prices. Cons: DSL speeds can be slow, especially in areas without fiber.
- Verizon Internet: Primarily offers fiber optic internet (Fios) in select areas, providing fast and reliable speeds. Offers various speed tiers. Pros: Consistently fast speeds and reliable performance. Cons: Limited availability compared to DSL options.
- Winner: Verizon
Pricing & Value
- Centurylink: Pricing varies greatly depending on the plan and location. Introductory offers are common. Pros: Can be budget-friendly with promotional rates. Cons: Prices often increase after the promotional period, and hidden fees are possible.
- Verizon Internet: Pricing is generally competitive, especially for fiber plans. Bundling options can provide value. Pros: Transparent pricing and no hidden fees. Cons: May be slightly more expensive than DSL options initially.
- Winner: Tie
Availability & Coverage
- Centurylink: Has a wider coverage area, including both urban and rural locations, thanks to its DSL infrastructure. Pros: More accessible in areas where fiber isn’t available. Cons: DSL speeds can be slow.
- Verizon Internet: Primarily focuses on areas with fiber optic infrastructure. Coverage is concentrated in specific metropolitan areas. Pros: High-speed internet in available areas. Cons: Limited availability in rural areas.
- Winner: centurylink
Contract Terms & Flexibility
- Centurylink: Offers both contract and no-contract options. Contract terms and early termination fees may apply. Pros: Flexibility in plan selection. Cons: Contracts can lock you in.
- Verizon Internet: Offers both contract and no-contract options, with the no-contract options typically being more expensive. Pros: Flexibility. Cons: Higher prices for no-contract options.
- Winner: Tie
Data Caps & Overages
- Centurylink: Historically has had data caps on some DSL plans, but this is becoming less common. Fiber plans often have unlimited data. Pros: Unlimited data on fiber plans. Cons: Data caps on some DSL plans can lead to overage charges.
- Verizon Internet: Generally offers unlimited data on all plans. Pros: No worries about exceeding data limits. Cons: None
- Winner: Verizon
Customer Service & Support
- Centurylink: Customer service reviews are mixed. Support quality can vary by location. Pros: Readily available support channels. Cons: Can be challenging to resolve issues.
- Verizon Internet: Customer service reviews are generally more positive, especially for fiber customers. Pros: Reliable support. Cons: Can be more difficult to get in touch with customer support.
- Winner: Verizon
Bundling Options
- Centurylink: Offers bundling options with TV and phone services, potentially providing cost savings. Pros: Can lower the monthly bill. Cons: Bundles may not be the best value if you don’t need all services.
- Verizon Internet: Offers bundles with TV (Fios TV) and phone services. Pros: Potential for cost savings. Cons: Bundling may not be worthwhile if you only need internet.
- Winner: Tie
Installation & Equipment
- Centurylink: Installation process can vary depending on the plan (DSL or fiber). Self-installation options are often available. Pros: Potentially easier installation. Cons: Equipment costs can be high.
- Verizon Internet: Professional installation is typically required for Fios. Equipment is usually included. Pros: Professional installation ensures optimal performance. Cons: Installation fees can apply.
- Winner: Tie
Winner by Category:
| Category | Winner |
|---|---|
| Speed (Fiber) | Tie |
| Speed (5G Home) | Verizon |
| Data Caps | Verizon |
| Availability | Tie |
| Bundling Options | Tie |
| Customer Satisfaction | Verizon |
What They Have in Common:
- High-Speed Internet: Both CenturyLink and Verizon offer plans with high-speed internet, suitable for streaming, gaming, and working from home.
- Bundling Options: Both providers allow customers to bundle internet service with TV and phone packages, potentially saving money and simplifying billing.
- Availability Varies: Both providers’ service availability depends on your location, so check for service in your area.
- Customer Support: Both offer customer support options, including phone and online assistance, to help resolve technical issues.
- Installation Options: Both providers offer professional installation to get your internet set up.
- Modem and Router: Both providers typically include a modem and router with their internet plans, ensuring you have the necessary equipment to connect.
Centurylink Vs Verizon Internet Buying Guide
Centurylink: Understanding Availability and Coverage
CenturyLink’s availability varies significantly depending on your location. While it offers DSL and fiber optic options, fiber is not available everywhere. Its DSL service, though widely available, can be slower than fiber or cable. Before committing, check CenturyLink’s service map to confirm coverage at your address. Consider the potential for slower speeds in more rural areas and factor this into your decision. Check customer reviews for experiences in your specific area to gauge service reliability.
Verizon Internet: Coverage and Availability Explained
Verizon’s fiber optic internet, known as Fios, boasts excellent speeds and reliability, but it has limited availability. It’s primarily concentrated in the Northeastern United States. Verizon also offers 5G Home Internet, which is expanding but still has coverage limitations. Determine if Fios or 5G Home Internet are available at your address. Factor the coverage map and customer reviews into your decision-making process. Consider your location when evaluating Verizon’s options.
Centurylink: Evaluating Speed and Performance
CenturyLink’s DSL speeds typically range from 15 Mbps to 100 Mbps, which may be sufficient for basic browsing and streaming. Fiber optic plans offer significantly faster speeds, often up to 940 Mbps. Be realistic about your speed needs and consider how many devices will be using the internet simultaneously. Factor in the potential for slower speeds during peak hours, especially with DSL. Evaluate your household’s internet usage when selecting the right plan.
Verizon Internet: Speed and Performance Analysis
Verizon Fios offers consistently high speeds, often ranging from 300 Mbps to 940 Mbps, providing a smooth online experience. Its 5G Home Internet speeds vary but can compete with some cable plans. Evaluate Verizon’s speed offerings based on your needs. Consider the potential for consistent speeds and low latency, which are critical for gaming and video conferencing. Factor in the reliable performance and consistent speeds Verizon provides.
Centurylink: Pricing and Plan Comparison
CenturyLink’s pricing varies depending on the plan and location. DSL plans are often more affordable, while fiber optic plans typically cost more. Be aware of potential promotional pricing and the price after the promotional period ends. Compare CenturyLink’s plans with those of Verizon and other providers in your area to determine the best value. Consider the monthly fees, any required equipment rental charges, and potential hidden costs.
Verizon Internet: Pricing and Value Proposition
Verizon Fios plans often come with competitive pricing, and attractive bundles are available. Consider the value proposition, including the speed and reliability offered. Check for any introductory offers or discounts that may be available. Compare Verizon’s pricing with CenturyLink’s and other competitors. Evaluate the overall cost, including equipment fees and any potential hidden charges. Consider the value you receive for the price you pay.
Who Should Buy What?
Buy CenturyLink If…
- You are in an area where CenturyLink fiber is available and want the fastest speeds.
- You prefer to explore DSL options.
- You are looking for bundled services including TV and phone.
Buy Verizon If…
- You are in an area with Verizon Fiber or 5G Home Internet availability.
- You prefer a provider with generally positive customer satisfaction scores.
- You value unlimited data plans.
Frequently Asked Questions
What are the primary differences between CenturyLink and Verizon Internet?
The main difference lies in availability and technology. CenturyLink primarily offers DSL, though fiber is available in some areas. Verizon provides fiber optic (Fios) in limited areas and 5G Home Internet, which has expanding coverage. Fiber offers faster, more reliable speeds than DSL. Your location will greatly influence your choices and the services that are accessible to you.
Which provider offers faster internet speeds?
Generally, Verizon Fios offers faster and more consistent internet speeds compared to CenturyLink’s DSL. Verizon’s fiber optic plans often reach speeds up to 940 Mbps. CenturyLink’s fiber offers similar speeds, but its DSL service is significantly slower. The speed will depend on the plan and the technology available at your location.
How reliable is CenturyLink compared to Verizon?
Verizon Fios tends to be more reliable due to its fiber optic infrastructure. DSL, CenturyLink’s primary offering in many areas, can be affected by distance from the central office and environmental factors. Verizon’s 5G Home Internet reliability varies. Evaluate reliability based on your specific location and customer reviews.
What are the pricing differences between the two providers?
Pricing varies by location and plan. CenturyLink’s DSL plans are typically more affordable, while its fiber plans are competitive. Verizon Fios has competitive pricing, and bundled options may offer additional savings. Always compare the costs of different plans, including any fees, to make an informed decision and find the best value.
Does CenturyLink or Verizon require contracts?
Both CenturyLink and Verizon offer plans with and without contracts. Contract lengths and terms vary, so review the details carefully before signing up. No-contract plans offer greater flexibility but may have higher monthly fees. Determine which option is better for your needs based on your budget and desired flexibility.
What equipment is required for each provider?
Both providers require a modem and router to connect to the internet. CenturyLink’s DSL service requires a DSL modem. Verizon’s Fios service uses an ONT (Optical Network Terminal) provided by Verizon. You might rent the equipment, or you could provide your own compatible equipment. Check with the provider for specific equipment requirements.
How do customer service and support compare?
Customer service experiences can vary. Research customer reviews to evaluate satisfaction levels. Verizon typically receives higher ratings for customer service. CenturyLink’s customer service can sometimes be variable, so consider this when making your selection. Consider the importance of customer support when selecting a provider.
Final Verdict
Both CenturyLink and Verizon offer internet services, but their strengths differ. Verizon Fios generally provides superior speed and reliability, though its availability is limited. CenturyLink’s DSL service is more widely accessible but slower. Considering speed, reliability, and availability, Verizon Fios often emerges as the preferred choice for those within its service area.
Winner: Verizon Internet