Candid vs Smiledirectclub: Which Clear Aligner Is Right?
Tired of crooked teeth but dreading traditional braces? You’re not alone! The rise of clear aligners has revolutionized the teeth-straightening game, offering a discreet and convenient alternative. Two of the biggest names in the direct-to-consumer clear aligner market are
Candid and SmileDirectClub. Both promise straighter smiles from the comfort of your home, but which one is the better choice for you? This comparison dives deep into the pros, cons, and crucial differences between Candid and SmileDirectClub, helping you make an informed decision.
We’ll explore everything from the treatment process and cost to the level of customer support offered. We’ll also examine the important factors like the degree of teeth misalignment they can correct. Get ready to discover which aligner system aligns best with your needs and budget.
Specs at a Glance:
| Feature | candid | smile direct |
|---|---|---|
| Treatment Type | Clear Aligners | Clear Aligners |
| In-Office Visits | Yes, for scans and check-ins (varies) | Rare, primarily for initial scan |
| Doctor Supervision | Yes, with Orthodontists | Remote oversight by licensed dentists/orthodontists |
| Treatment Duration | 6-12 months (avg) | 4-6 months (avg) |
| Retainers Included | Yes | Yes |
| 3D Scan Required | Yes, or impressions | Yes, at a SmileShop or home kit |
| Teeth Whitening | Included | Included |
| Customer Support | Available | Available |
| Nighttime Aligners | Available | Available |
| Payment Plans | Available | Available |
| Treatment of Complex Cases | More comprehensive | Generally less complex cases |
| Effectiveness | High | High |
Feature-by-Feature Breakdown
Treatment Process
- Candid: Candid offers in-person scans at their studio locations or at-home impression kits. Treatment plans are created by orthodontists. This allows for personalized care and adjustments throughout the process. However, in-person visits may be inconvenient for some.
- Smile Direct: SmileDirectClub primarily utilizes at-home impression kits. Treatment plans are reviewed by licensed dentists or orthodontists. This offers convenience, but may limit the ability to make in-person adjustments during treatment.
- Winner: Candid
Cost
- Candid: Candid typically has a higher upfront cost than SmileDirectClub, reflecting the added in-person care and more comprehensive treatment options. They often have financing options.
- Smile Direct: SmileDirectClub is often marketed as the more budget-friendly option, with a lower overall cost. They also offer financing. However, additional costs for refinements or unforeseen issues may apply.
- Winner: Smile Direct
Treatment Time
- Candid: Treatment time varies depending on the complexity of the case, but generally ranges from 6 to 12 months. More complex cases might take longer.
- Smile Direct: SmileDirectClub treatment times are typically shorter, often advertised as 4-6 months, but can vary depending on the individual.
- Winner: Smile Direct
Professional Oversight
- Candid: Candid provides more frequent in-person appointments and oversight from orthodontists. This allows for more direct monitoring and adjustments to treatment.
- Smile Direct: SmileDirectClub primarily involves remote oversight from licensed dentists or orthodontists. Limited in-person interaction can affect the ability to address complications.
- Winner: Candid
Accessibility
- Candid: Candid’s studio locations are available in select cities. Accessibility depends on geographic location.
- Smile Direct: SmileDirectClub is more widely accessible, as it primarily relies on at-home impression kits, making it available to a broader audience.
- Winner: Smile Direct
Material & Quality
- Candid: Candid aligners are made from a high-quality, BPA-free plastic. The quality of materials contribute to a comfortable and effective treatment.
- Smile Direct: SmileDirectClub aligners are also made from BPA-free plastic. However, the quality can be variable, with some users reporting discomfort or issues.
- Winner: Candid
Customer Support
- Candid: Candid offers customer support through phone, email, and in-person visits. More comprehensive support for any treatment issues.
- Smile Direct: SmileDirectClub provides customer support through phone and online channels. Support can be limited due to the remote nature of the treatment.
- Winner: Candid
Refinement & Retainers
- Candid: Candid offers refinements if needed, and retainers are included in the treatment cost or available for purchase. Provides a more complete treatment package.
- Smile Direct: SmileDirectClub offers refinements, but they may be at an additional cost. Retainers are typically extra.
- Winner: Candid
Winner by Category:
| Category | Winner |
|---|---|
| Treatment of Complex Cases | candid |
| Convenience | smile direct |
| Doctor Oversight | candid |
| Price | smile direct |
| In-Person Support | candid |
| Treatment Speed | smile direct |
What They Have in Common:
- Clear Aligners: Both companies use clear aligners to gradually shift teeth into the desired position, providing a discreet alternative to traditional braces.
- Remote Monitoring: Both offer remote monitoring of progress, using photos and check-ins to track your treatment.
- Teeth Whitening: Both typically include teeth whitening as part of the treatment package to brighten your smile.
- Customized Treatment: Both provide customized treatment plans based on individual needs, using scans or impressions to create aligners.
- Retainers: Both companies provide retainers to maintain the results achieved after the active treatment phase.
- Payment Plans: Both offer various payment plans to make treatment more affordable and accessible.
Candid vs Smile Direct Buying Guide
Cost and Affordability
Both Candid and SmileDirectClub offer more affordable teeth straightening options compared to traditional braces. However, the exact cost varies depending on the severity of your case and any additional treatments required. SmileDirectClub often presents a slightly lower upfront cost, making it appear more budget-friendly initially. Candid, on the other hand, may have a more comprehensive treatment plan that includes more in-person check-ups, potentially leading to a higher overall cost. Consider your budget and desired level of support when comparing these options.
Treatment Process and Convenience
The treatment process for both aligner systems begins with an assessment to determine your eligibility and create a treatment plan. SmileDirectClub typically uses an at-home impression kit or a scan at one of their SmileShops. Candid generally requires an in-office scan at a partner location. Both involve wearing clear aligners for a set number of hours daily. Candid often includes more regular check-ins with an orthodontist, while SmileDirectClub offers remote monitoring. This can influence the level of support and convenience you experience.
Expert Supervision and Oversight
A crucial factor to consider is the level of professional supervision. Candid treatments are overseen by licensed orthodontists, ensuring a higher level of clinical expertise and the ability to address more complex cases. SmileDirectClub, while utilizing dental professionals, may involve less direct interaction with orthodontists throughout the treatment. The involvement of an orthodontist is important if you have significant alignment issues or other dental concerns. Prioritize a provider that prioritizes proper oversight.
Treatment Duration and Expected Results
The length of treatment varies depending on the severity of your misalignment and the treatment plan prescribed. Both Candid and SmileDirectClub typically offer shorter treatment durations than traditional braces. However, treatment times can range from a few months to over a year. Candid often promises slightly more predictable results due to the close involvement of an orthodontist. SmileDirectClub may be suitable for less complex cases. Assess your expectations and the complexity of your dental needs.
Customer Service and Support
Customer service experiences can vary between providers. Research reviews and testimonials to gauge the level of support offered by each company. Consider factors such as responsiveness, communication channels, and the availability of assistance throughout your treatment. Candid often provides more direct access to professional guidance, while SmileDirectClub might rely more on remote communication. Assess the value of this direct support when choosing which provider to go with.
Additional Features and Guarantees
Both companies offer various add-ons and guarantees. These can impact the overall value of the treatment. Examine what is included in the initial cost and what features, if any, require additional payment. For example, some plans offer refinements, which are additional aligners to fine-tune your results. Also, consider the guarantee. A guarantee is important to protect your investment if your teeth don’t move as planned or you are not satisfied with the results. Study the fine print.
Who Should Buy What?
Buy candid If…
- You prefer a treatment plan overseen by orthodontists, potentially including in-person visits.
- You require treatment for more complex orthodontic issues, as candid often handles more difficult cases.
- You value the option for in-person support and adjustments.
- You want a treatment that may have a more comprehensive approach.
Buy smile direct If…
- You prefer a more convenient, at-home treatment process.
- You have a relatively simple case of misalignment.
- You are looking for a more budget-friendly option.
- You value the convenience of less frequent in-office visits.
Frequently Asked Questions
What is the primary difference between Candid and SmileDirectClub?
The key difference lies in the level of professional oversight. Candid treatments are typically overseen by licensed orthodontists, which means you’ll have more direct interaction with a dental professional during the process. SmileDirectClub offers a more remote approach, with less direct involvement from orthodontists. This can impact the suitability of treatment depending on the complexity of your needs.
How much do Candid and SmileDirectClub aligners cost?
The costs for both systems can vary depending on the complexity of your case and any additional treatments required. SmileDirectClub frequently presents a lower initial price point, but the overall cost may be similar to Candid. It’s best to consult with each company for a personalized quote. Consider all factors, including any extras.
How long does treatment with Candid and SmileDirectClub typically take?
Treatment durations vary based on individual needs. Both offer faster treatment than traditional braces. For most cases, treatment can range from a few months to over a year. The complexity of your alignment issues is the main factor. Candid tends to offer more precise timelines due to more in-person oversight.
Are Candid and SmileDirectClub aligners suitable for everyone?
No, neither is suitable for everyone. Candid often handles more complex cases and more severe misalignment. SmileDirectClub is often best for milder issues. A consultation with either company will determine your eligibility. For severe cases, traditional braces or other orthodontic options may be necessary.
What happens if my teeth don’t move as planned?
Both companies typically offer refinements or additional aligners to address unexpected movement. Candid, with its orthodontist oversight, may be better equipped to manage complications. Carefully review the guarantee offered by each company. Understand the process for any needed revisions and the associated costs.
How do I get started with Candid or SmileDirectClub?
The first step involves an assessment to determine your eligibility and create a treatment plan. Candid usually requires an in-office scan at a partner location. SmileDirectClub frequently uses an at-home impression kit or a scan at a SmileShop. You’ll then receive your custom aligners and begin wearing them as instructed by the company.
Which company offers better customer service?
Customer service experiences can vary. Research reviews and testimonials to gauge the level of support offered by each company. Candid generally provides more direct access to professional guidance. SmileDirectClub may rely more on remote communication. Evaluate the responsiveness, communication channels, and the availability of assistance when considering providers.
Final Verdict
Both Candid and SmileDirectClub present viable options for teeth straightening, each with its own merits. Candid’s direct orthodontic supervision and comprehensive approach may be ideal for complex cases and those seeking more hands-on guidance. SmileDirectClub offers a potentially more affordable and convenient experience for simpler alignment issues. The best choice depends on your individual needs, budget, and desired level of professional support.
Winner: Candid