Frontier Airlines vs Spirit: Which Budget Airline Wins?
Planning a trip on a shoestring budget? You’ve likely stumbled upon the world of ultra-low-cost carriers. Two names that frequently pop up in this arena are Frontier Airlines and Spirit Airlines. Both promise unbelievably cheap fares, but at what cost?
This comparison delves deep into the often-confusing world of ancillary fees, baggage allowances, and overall passenger experience. We’ll pit Frontier Airlines vs Spirit head-to-head, helping you decide which airline truly offers the best value for your hard-earned money. Get ready to uncover the hidden costs and make an informed decision.
From seat selection to in-flight snacks, we’ll break down everything you need to know. We’ll analyze the pros and cons of each airline to help you choose the best option for your next adventure. Ultimately, we’ll help you fly smart and save money!
Specs at a Glance:
| Feature | Frontier | Spirit |
|---|---|---|
| Baggage Fees (Carry-on) | Yes | Yes |
| Baggage Fees (Checked) | Yes | Yes |
| Seat Pitch (inches) | 28-31 | 28-31 |
| Seat Width (inches) | 17-18 | 17-18 |
| Destination Network | Wide | Wide |
| In-Flight Entertainment | Streaming (fee) | Streaming (fee) |
| Frequent Flyer Program | Yes (Frontier Miles) | Yes (Free Spirit) |
| Customer Service Reputation | Poor | Poor |
| On-time Performance | Average | Below Average |
| Aircraft Age | Younger | Younger |
| Change Fees | Yes (fee applies) | Yes (fee applies) |
| Ability to Book Online | Yes | Yes |
Feature-by-Feature Breakdown
Price of Base Fare
- Frontier Airlines: Frontier Airlines often boasts extremely low base fares, sometimes even lower than Spirit. However, these fares come with very limited inclusions. You’ll pay extra for almost everything, like carry-on bags and even seat selection.
- Spirit: Spirit is known for its incredibly low base fares, designed to attract budget travelers. Like Frontier, they charge extra for nearly all amenities, and their fees can quickly inflate the overall cost. The savings are only realized if you are disciplined in avoiding add-ons.
- Winner: Spirit
Baggage Fees
- Frontier Airlines: Frontier’s baggage fees are relatively competitive but can vary greatly depending on the weight, size, and when you purchase the allowance (e.g., at booking, at the airport). They tend to be slightly more expensive than Spirit for carry-on.
- Spirit: Spirit is notorious for its baggage fees, which are often the highest in the industry. They aggressively upsell baggage allowances. Fees are lower if purchased in advance.
- Winner: Frontier
Seat Comfort & Legroom
- Frontier Airlines: Frontier offers seats with limited legroom and minimal padding. Upgrading to a Stretch seat provides more space, but at a premium. The standard seats are generally considered quite uncomfortable for longer flights.
- Spirit: Spirit also provides seats with minimal legroom and padding. They are known for being very tightly packed. Their seats are generally considered uncomfortable.
- Winner: Tie
On-Time Performance
- Frontier Airlines: Frontier’s on-time performance is usually average, sometimes slightly better than Spirit. They can experience delays, which are influenced by weather and operational factors.
- Spirit: Spirit has a reputation for relatively poor on-time performance. Delays can be common, and they may be more susceptible to disruptions.
- Winner: Frontier
Customer Service
- Frontier Airlines: Frontier’s customer service has been criticized for being difficult to reach and unhelpful. Many passengers report issues with responsiveness and problem resolution.
- Spirit: Spirit’s customer service has also received significant criticism for being difficult to reach and slow to resolve issues. They are known for strict policies and fees.
- Winner: Tie
Ancillary Fees (Beyond Baggage)
- Frontier Airlines: Frontier charges for seat selection, drinks, snacks, and even printing boarding passes at the airport. They aggressively look for opportunities to charge extra.
- Spirit: Spirit charges for seat selection, drinks, snacks, and any other “extras.” They are very aggressive with ancillary fees.
- Winner: Tie
Route Network
- Frontier Airlines: Frontier has a large domestic route network and is expanding into international destinations, focusing on leisure travel. They focus on direct flights between popular destinations.
- Spirit: Spirit also has a large domestic network and is growing internationally. They often fly to secondary airports to reduce costs.
- Winner: Tie
Overall Value (Taking Fees into Account)
- Frontier Airlines: The overall value depends heavily on the traveler’s needs and willingness to avoid add-ons. If you’re disciplined about baggage and other costs, you can find good deals.
- Spirit: The overall value depends on the traveler’s ability to avoid extra fees. Their base fares are low, but the costs quickly add up, making it crucial to be mindful of all potential charges.
- Winner: Tie
Winner by Category:
| Category | Winner |
|---|---|
| Lowest Base Fare | Spirit |
| Frequent Flyer Program | Frontier |
| Seat Comfort (Slightly) | Frontier |
| Destination Network (Generally) | Tie |
| Customer Service | Tie (Neither is known for good service) |
What They Have in Common:
- Ultra-Low Cost: Both airlines are known for their ultra-low-cost business models, offering very cheap base fares but charging extra for almost everything. This allows them to attract price-sensitive travelers.
- Ancillary Fees: Both Frontier and Spirit rely heavily on ancillary fees, such as baggage fees, seat selection fees, and fees for onboard refreshments, to generate revenue. This is a key part of their business model.
- Limited Amenities: Both airlines offer limited amenities compared to traditional airlines. Expect basic services and a focus on getting you from point A to point B.
- Focus on Point-to-Point Flights: Both airlines predominantly operate point-to-point flights rather than connecting flights. This can make for faster travel times, but make connections more risky.
- Online Booking Emphasis: Both airlines strongly encourage online booking and check-in to reduce operational costs and streamline the travel experience. This is reflected in their websites and mobile apps.
- Similar Customer Experience: Both airlines often receive negative customer service reviews. The limited staff and focus on cost-cutting can contribute to this experience.
Frontier Airlines Vs Spirit Buying Guide
Booking Flexibility
Both Frontier and Spirit are known for their rigid booking policies. Changes and cancellations often come with hefty fees. Frontier offers slightly more flexibility in some instances, allowing changes up to a certain time before departure with associated costs. Spirit generally has stricter policies, with fewer options for modifications without significant penalties. Passengers should carefully consider their travel plans and the potential for changes before booking with either airline. Read the fine print carefully, paying attention to change fees, cancellation policies, and the deadlines for making adjustments to your flight.
Baggage Fees
Baggage fees are a major revenue stream for both airlines. Both Frontier and Spirit charge separately for carry-on bags and checked luggage, and these fees can quickly add up. Frontier’s fees tend to be slightly more transparent, with a published fee schedule that’s generally consistent. Spirit’s baggage fees fluctuate more frequently, depending on the route, time of booking, and even the date of travel. Always calculate baggage fees before booking to avoid surprises at the airport. Consider packing light to save on costs.
In-Flight Experience
The in-flight experience on both airlines is basic. Expect limited amenities and services. Both charge for snacks and beverages. Frontier has slightly more comfortable seating due to a bit more legroom. Spirit is known for its ultra-low fares, it often comes with a more cramped experience. Neither airline offers in-flight entertainment, so bring your own devices and entertainment. Remember that these airlines prioritize cost savings over comfort, so manage your expectations accordingly.
Customer Service
Customer service can be a challenge with both airlines. Both Frontier and Spirit have faced criticism regarding their responsiveness and problem resolution. Waiting times on the phone can be lengthy, and resolving issues may take time. Online resources and FAQs are available, but they may not always provide the answers you need. Be patient and persistent if you encounter any issues. Consider purchasing travel insurance to protect yourself against unforeseen circumstances, and document all interactions with customer service representatives.
Route Network
Frontier and Spirit have extensive route networks within the United States, but their focus differs somewhat. Frontier tends to focus on leisure destinations and secondary airports. Spirit also serves a significant number of domestic routes, and often flies to destinations that other airlines don’t. Both airlines have expanded their international presence, but their international routes are generally less extensive than their domestic ones. Check both airlines’ websites to see which destinations they serve, and which airports they use.
Pricing Strategy
Both Frontier and Spirit use an “a la carte” pricing model. This means that the base fare is very low, but everything else—carry-on bags, checked luggage, seat selection, and even refreshments—comes at an extra cost. They constantly offer sales and promotions, but the final price depends on the options you select. Compare prices carefully, factoring in all potential fees, before making a decision. Be wary of hidden fees, and always read the terms and conditions. The lowest advertised fare is often not the final price you pay.
Who Should Buy What?
Buy Frontier Airlines If…
- You prioritize a slightly better seat pitch and width.
- You are a frequent flyer and want to accumulate miles with Frontier Miles.
- You are willing to pay for add-ons and are comfortable with a la carte pricing.
- You are traveling to a destination served by Frontier.
Buy Spirit If…
- You are looking for the absolute lowest base fare possible, even if it means paying extra for everything else.
- You are flexible with your travel dates and times.
- You are only traveling with a small personal item that fits under the seat.
- You are traveling to a destination served by Spirit.
Frequently Asked Questions
What are the baggage fees for Frontier and Spirit?
Both airlines charge for carry-on and checked bags, but the fees vary. Frontier’s fees are typically more consistent, while Spirit’s fluctuate. Fees depend on the size and weight of your bags, and when you book. Always check the airline’s website for the most up-to-date information before your flight. Buying your luggage allowance online in advance is usually cheaper than paying at the airport.
How do I change or cancel my flight with Frontier or Spirit?
Both airlines charge change and cancellation fees, which can be significant. Frontier might offer slightly more flexibility. Spirit generally has stricter policies. Review the terms and conditions carefully before booking, as fees and deadlines apply. Consider purchasing travel insurance. Change and cancellation fees are often waived if you purchase a more expensive fare class.
Are there any amenities offered on Frontier or Spirit flights?
Both airlines provide a very basic in-flight experience. You’ll need to pay for snacks and drinks. Neither airline offers in-flight entertainment, so bring your own devices. The seats may be less comfortable than those on other airlines. Expect a no-frills experience. Consider bringing your own snacks and beverages to save money. Remember to download entertainment before you fly.
How can I contact customer service for Frontier or Spirit?
Customer service can be challenging. Both airlines offer phone support, but wait times can be long. Online resources and FAQs are also available. Have your booking information ready when you call. Be patient and persistent when resolving issues. Document all interactions with customer service reps, and consider using social media for additional support.
What is the legroom like on Frontier and Spirit flights?
Legroom is limited on both airlines, but Frontier generally offers slightly more. Spirit is known for its ultra-low fares and a more cramped experience. Consider upgrading to a seat with extra legroom for added comfort, but be aware that it will cost extra. Tall passengers may find the legroom insufficient on either airline. Pack lightly to avoid needing to store luggage under the seat.
Do Frontier and Spirit offer any frequent flyer programs?
Yes, both airlines have frequent flyer programs. Frontier offers Frontier Miles, and Spirit has Free Spirit. Earning miles and redeeming them for flights can be a way to save money. Review the terms and conditions of the programs, and familiarize yourself with how to earn and redeem miles. Frequent flyer programs can provide valuable benefits to regular travelers, such as priority boarding or free checked bags.
Which airline is better for families traveling with children?
Neither airline is specifically designed for family travel. Both charge extra for seat selection, which can be a challenge if you want to sit together. Consider the extra costs of baggage and snacks. Spirit may be slightly less accommodating due to tighter seating. If you are traveling with children, factor in the extra costs and potential challenges before booking. Consider the ages and needs of your children.
Final Verdict
Both Frontier and Spirit are budget airlines that offer low fares with a trade-off in amenities and customer service. Frontier tends to offer a slightly better overall experience with more legroom and consistent fees, while Spirit often has the very lowest base fares. The best choice depends on your priorities: if the absolute lowest price is your main concern, Spirit might be better. If you value a slightly more comfortable experience, Frontier may be preferable. Carefully consider all fees and services before booking.
Winner: Frontier Airlines