Closet Factory vs Closet by Design: Which Custom Closet?
Tired of closet chaos? Are you dreaming of a perfectly organized space where everything has its place? You’re not alone. The quest for a well-designed closet is a common one, and two names often surface in the search: Closet Factory and Closet by Design.
Both companies promise to transform your cluttered closets into functional and beautiful storage solutions. But which one is the right fit for your needs and budget? This comparison dives deep, analyzing the key differences between Closet Factory and Closet by Design.
We’ll explore everything from design options and materials to pricing and customer service. Our goal is to provide you with the information you need to make an informed decision and finally achieve your organization goals. Get ready to say goodbye to clutter and hello to your dream closet with a detailed look at Closet Factory vs. Closet by Design.
Specs at a Glance
| Feature | Closet Factory | Closet by Design |
|---|---|---|
| Design Consultation | Yes | Yes |
| Customization Options | Extensive | Extensive |
| Material Selection | Wide Variety | Wide Variety |
| Installation Services | Yes | Yes |
| Warranty | Limited Lifetime | Limited Lifetime |
| 3D Design Software | Yes | Yes |
| Drawer Construction | Dovetail Joints | Dovetail Joints |
| Hardware Options | Wide Selection | Wide Selection |
| Walk-in Closet Specialists | Yes | Yes |
| Reach-in Closet Specialists | Yes | Yes |
| Garage Organization | Yes | Yes |
| Home Office Organization | Yes | Yes |
Feature-by-Feature Breakdown
Customization Options
- Closet Factory: Offers highly customized designs, including a wide range of materials, finishes, and hardware. They often allow for more intricate designs and unique storage solutions tailored to specific needs, but can be more expensive.
- Closet by Design: Provides a broad selection of customization options, though some users report limitations compared to closet factory. They offer various materials, finishes, and accessories, with a focus on modular designs for easier adjustments.
- Winner: Closet Factory
Design Consultation
- Closet Factory: Provides in-home consultations with experienced designers who focus on understanding your specific needs and preferences. Their design process can be more involved, allowing for detailed planning and revisions.
- Closet by Design: Offers free in-home design consultations with designers. The process is generally efficient, focusing on creating a functional and aesthetically pleasing design within a reasonable timeframe, with potentially fewer iterations.
- Winner: Tie
Materials and Quality
- Closet Factory: Known for using high-quality materials and offering a wide selection of choices, including premium options like solid wood. They often emphasize durability and longevity, but this can affect the cost.
- Closet by Design: Uses a range of materials, often including melamine and laminate, which can be durable but may not always feel as luxurious as higher-end options. They provide a balance between quality and cost-effectiveness.
- Winner: Closet Factory
Installation Process
- Closet Factory: Employs professional installers who handle the entire installation process, ensuring a precise and well-executed result. Their installations are typically more involved and can take longer due to the complexity of the designs.
- Closet by Design: Provides professional installation services as part of their package. The installation is generally efficient, but some customers have reported inconsistencies in the quality of the installation depending on the local franchise.
- Winner: Tie
Cost and Pricing
- Closet Factory: Generally considered to be more expensive due to their high level of customization, premium materials, and specialized designs. The cost can vary significantly depending on the scope and complexity of the project.
- Closet by Design: Typically offers more competitive pricing, making them a more accessible option for a wider range of budgets. Their pricing structure is often based on modular components, contributing to cost efficiency.
- Winner: Closet by Design
Warranty and Customer Service
- Closet Factory: Offers a warranty on their products and services, providing customers with peace of mind. Customer service is generally considered responsive, although experiences may vary depending on location.
- Closet by Design: Provides a warranty on their products and services, with customer service experiences varying depending on the franchise. Responses can sometimes be slow.
- Winner: Tie
Design Software/Tools
- Closet Factory: Utilizes advanced design software to create detailed 3D renderings and plans, allowing clients to visualize their project. This aids in the design process and ensures accuracy.
- Closet by Design: Employs design tools, often including 3D visualization, to assist customers in planning their closet system. They focus on creating functional and aesthetically pleasing designs.
- Winner: Tie
Turnaround Time
- Closet Factory: Can have a longer turnaround time from design to installation, given the highly customized nature of their projects and the sourcing of unique materials.
- Closet by Design: Generally offers a quicker turnaround time due to their focus on modular designs and a more streamlined manufacturing process.
- Winner: Closet by Design
Winner by Category
| Category | Winner |
|---|---|
| Overall Customization | Closet Factory |
| Brand Recognition | Closet by Design |
| Installation Process | Tie |
| Material Selection | Tie |
| Warranty | Tie |
What They Have in Common
- Custom Design: Both companies offer custom closet design services, tailoring solutions to your specific space and needs.
- Professional Installation: Both Closet Factory and Closet by Design provide professional installation services to ensure a seamless and efficient process.
- Variety of Materials: They both offer a wide range of materials, finishes, and hardware options to create a personalized closet system.
- 3d Design: Both companies utilize 3D design software, allowing you to visualize the finished product before installation.
- Warranty: Both companies offer a limited lifetime warranty on their products, providing peace of mind.
- Organizational Accessories: Both offer a variety of accessories such as drawers, shelves, and hanging rods.
Closet Factory Vs Closet By Design Buying Guide
Design & Customization
Closet Factory excels in bespoke design, offering highly customized solutions tailored to specific needs and spaces. Their designers work closely with clients, considering every detail from space utilization to aesthetic preferences. Closet By Design also provides custom designs, but their approach may be slightly more standardized. They offer a range of pre-designed components that are then adapted to the space. Closet Factory’s emphasis on true custom design gives them an edge for complex or unique closet requirements, allowing for greater flexibility and personalization.
Materials & Quality
Both companies use quality materials, but the specific offerings and perceived quality may vary. Closet Factory often utilizes higher-grade materials, including solid wood options, and premium hardware, potentially resulting in a more durable and luxurious feel. Closet By Design offers a selection of materials, including melamine and wood veneer, with varying price points. The longevity and overall feel of the closet system will depend on the chosen materials. Consider the materials’ durability and the overall aesthetic appeal when comparing.
Installation Process
The installation process is generally professional for both Closet Factory and Closet By Design. Both companies typically handle installation, ensuring a seamless and efficient process. Closet Factory’s installers are often directly employed, providing a higher degree of control over the installation quality. Closet By Design utilizes a combination of in-house installers and subcontractors. The installation time depends on the complexity of the design. Be sure to clarify installation timelines and any associated warranties during the initial consultation.
Pricing & Value
Closet Factory is generally considered to be positioned at a higher price point due to its focus on custom design and premium materials. The final cost depends on the size of the project, the materials selected, and the complexity of the design. Closet By Design offers a wider range of pricing options, with potentially more affordable solutions for those on a budget. It’s crucial to obtain quotes from both companies to compare pricing based on your specific needs and desired features. Evaluate the value by comparing the design, materials, and installation offerings.
Customer Service & Warranty
Customer service experiences can vary, but both companies strive to provide good service. Closet Factory often receives positive feedback regarding their design process and attention to detail. Closet By Design also aims for customer satisfaction but may have varying reviews across its franchise locations. Both companies offer warranties on their products and installations, protecting against defects. Review the warranty terms and conditions carefully, paying attention to the coverage duration and what it encompasses.
Brand Reputation & Reviews
Both companies have established reputations in the custom closet industry. Closet Factory has built a reputation for high-end customization and quality. Closet By Design is a well-known brand with a broader market reach, catering to a wider range of customers. Research online reviews and testimonials from previous customers to gauge satisfaction levels regarding design, installation, and after-sales support. Consider both positive and negative feedback when making your decision, and look for patterns in the reviews.
Who Should Buy What?
Buy Closet Factory If…
- You value a high level of customization and detailed design options.
- You prefer working with a company known for its craftsmanship and attention to detail.
- You have a specific vision for your closet and want a company that can bring it to life.
- You prioritize a long-term investment in a premium closet system.
Buy Closet by Design If…
- You are looking for a well-known brand with a reputation for quality.
- You appreciate a streamlined design and installation process.
- You want a balance between customization and affordability.
- You prefer a company with a wide geographical reach.
Frequently Asked Questions
What is the typical turnaround time for a custom closet?
Turnaround times vary. Design, material procurement, and installation all contribute. Closet Factory tends to have longer lead times due to its custom nature, usually between 4-8 weeks. Closet By Design might be slightly faster, approximately 3-6 weeks. It’s best to confirm the timeline with each company during the consultation, considering the project’s complexity.
Do I need to empty my closet before the installation?
Yes, you will need to empty your closet before the installation. This allows the installers to work efficiently and prevents any damage to your belongings. Both companies will likely provide specific instructions on preparing your space before the scheduled installation date. Proper preparation is essential for a smooth installation process.
What is the warranty on the closet systems?
Both companies offer warranties. Closet Factory usually provides a longer warranty, often lifetime, covering manufacturing defects. Closet By Design provides a warranty, typically varying from 5 years to lifetime, depending on the product and materials. Always review the warranty documentation carefully to understand the coverage and exclusions.
Can I get a free design consultation?
Yes, both companies typically offer free in-home design consultations. This allows a designer to assess your space, understand your needs, and provide a preliminary design concept and quote. The consultation is an excellent opportunity to ask questions, explore design options, and get a sense of the company’s service. Schedule consultations with both companies.
What materials are used in the closet systems?
Both companies provide options. Closet Factory uses a variety of materials including melamine, wood veneer, and solid wood, allowing for customization. Closet By Design also uses similar materials, with a range of finishes and styles. The availability of material choices varies depending on the specific design and the chosen features. The designer will guide your selection.
How much does a custom closet cost?
The cost varies significantly. Factors include closet size, materials, design complexity, and added features. Closet Factory is often at a higher price point, while Closet By Design offers a broader range to suit different budgets. Get detailed quotes from each company, compare them, and consider the value in the overall design and materials.
Who handles the installation?
Both companies usually handle installation. Closet Factory often uses in-house installers, ensuring consistent quality. Closet By Design may use a combination of in-house and subcontractor installers. Both companies will provide professional installation services as part of their package. It’s wise to clarify installation details during the consultation.
Final Verdict
Closet Factory and Closet By Design both offer valuable closet solutions. Closet Factory excels in highly customized designs and premium materials, ideal for those seeking a luxurious and bespoke closet. Closet By Design provides a more accessible approach, with a wider range of options and price points. The best choice depends on individual needs, budget, and desired level of customization.
Winner: Closet Factory