Smiledirectclub vs. Candid: Which Clear Aligner Is Best?
Tired of crooked teeth but dreading metal braces? You’re not alone! The world of at-home teeth alignment has exploded, offering a convenient and often more affordable alternative. Two of the biggest players in this space are SmileDirectClub and Candid, both promising straighter smiles without the hassle of traditional orthodontics.
But with so many options, how do you choose? This comprehensive comparison dives deep into the pros and cons of SmileDirectClub vs. Candid, helping you make an informed decision. We’ll explore everything from cost and treatment duration to customer reviews and the overall experience.
Get ready to uncover the key differences between these popular clear aligner brands. We’ll break down the important factors, including the initial assessment process, the effectiveness of the treatment, and the level of support you can expect. By the end, you’ll know exactly which option is the best fit for your smile goals and your budget.
Specs at a Glance
| Feature | SmileDirectClub | Candid |
|---|---|---|
| Treatment Type | Clear Aligners | Clear Aligners |
| In-Office Visits | None | Optional for Check-ins |
| Teeth Scanning | At-Home Impression Kit or SmileShop Scan | At-Home Impression Kit or Remote Scan |
| Treatment Duration | 4-6 Months | 6-12 Months |
| Nighttime Aligners | Available | Available |
| Customer Support | Online/Phone | Online/Phone |
| Retainers Included | Yes (1 set) | Yes (1 set) |
| Teeth Whitening Included | Yes | Yes |
| Average Treatment Time | 6 Months | 6-12 Months |
| Payment Plans | Yes | Yes |
| FDA-Cleared | Yes | Yes |
| Warranty/Guarantee | Yes | Yes |
Feature-by-Feature Breakdown
Cost
- Smile Direct: Generally offers a more affordable upfront cost compared to traditional orthodontics. However, the price may increase with additional aligners or refinements. Payment plans are available.
- Candid: Candid often has a similar price point to SmileDirectClub. They also offer payment plans. The total cost is transparent.
- Winner: Tie
Treatment Duration
- Smile Direct: Treatment typically lasts from 4 to 6 months, but can vary depending on the complexity of the case. Results are generally faster than traditional braces, but not always as quick as advertised.
- Candid: Treatment duration is also usually between 4 to 6 months. Candid also aims for a faster treatment timeline compared to traditional methods.
- Winner: Tie
In-Office Visits
- Smile Direct: Primarily remote, with no in-person visits required unless a scan is deemed inadequate or issues arise. Reliance on at-home impressions and photos.
- Candid: Primarily remote, with no in-person visits unless necessary. Candid offers in-person scans at their studio locations, but not required for all patients.
- Winner: Tie
Provider Oversight
- Smile Direct: Treatment overseen by licensed dentists and orthodontists, but oversight may be less frequent or direct compared to traditional orthodontics. Communication is primarily digital.
- Candid: Treatment is overseen by licensed orthodontists. They provide more direct oversight and remote check-ins throughout the treatment process.
- Winner: Candid
Technology & Process
- Smile Direct: Utilizes at-home impression kits and 3D imaging for treatment planning. The process is fully remote, and relies on user-provided data.
- Candid: Uses 3D imaging and remote monitoring. They offer in-person scans at their locations for more accuracy.
- Winner: Candid
Customer Support
- Smile Direct: Customer support is available, but some users report inconsistent experiences and difficulties in resolving issues. Communication is primarily digital.
- Candid: Customer support is generally well-regarded, with more responsive communication channels and dedicated support.
- Winner: Candid
Eligibility & Suitability
- Smile Direct: Best suited for mild to moderate misalignment. Not ideal for complex orthodontic issues. Requires a self-assessment to determine eligibility.
- Candid: Suitable for mild to moderate cases. They assess patients more carefully, and may reject those with complex needs.
- Winner: Tie
Refinement Options
- Smile Direct: Offers refinement aligners if initial treatment doesn’t achieve desired results, often at an additional cost.
- Candid: Offers refinement aligners to improve the teeth alignment, based on the treatment plan.
- Winner: Tie
Winner by Category
| Category | Winner |
|---|---|
| Affordability | SmileDirectClub |
| Treatment Speed | SmileDirectClub |
| Treatment Involvment | Candid |
| Customer Support | Tie |
What They Have in Common
- Clear Aligners: Both SmileDirectClub and Candid utilize clear aligners to gradually shift teeth into the desired position. This offers a discreet alternative to traditional braces.
- At-Home Convenience: Both companies provide treatment options that can be done from the comfort of your home, including impression kits or remote scanning. This reduces the need for frequent in-office visits.
- Teeth Whitening: Both brands often include teeth whitening treatments as part of their overall package. This enhances the overall appearance of your smile during the straightening process.
- Payment Plans: SmileDirectClub and Candid both offer flexible payment plans, making the cost of treatment more manageable for customers. This allows for easier access to teeth straightening.
- Retainers Included: Both providers include retainers to help maintain the new alignment of your teeth after the active treatment phase is complete. This helps to prevent teeth from shifting back to their original positions.
Smile Direct Vs Candid Buying Guide
Cost and Affordability
Both SmileDirectClub and Candid offer a more affordable alternative to traditional braces. SmileDirectClub often presents a slightly lower upfront cost, making it attractive for budget-conscious individuals. However, the overall price can fluctuate depending on the specific treatment plan and any additional services required. Candid’s pricing is transparent, and they may offer financing options. Consider the long-term affordability, including retainers and potential refinements, when making your decision. Both companies offer payment plans to help make treatment more accessible.
Treatment Process and Timeline
The treatment process involves clear aligners that gradually shift your teeth. SmileDirectClub typically requires an initial in-office scan or at-home impression kit. Candid uses an at-home impression kit. Both companies provide virtual check-ins with dental professionals. Treatment timelines vary, but generally, aligners take between 4-6 months, depending on the complexity of your case. Regular wear is crucial for optimal results. It is important to consider the commitment and follow-up required.
Convenience and Accessibility
Both providers offer convenience with at-home impression kits and virtual check-ins. This eliminates the need for frequent in-office visits. However, Candid might have some advantages with its at-home impression kit and remote monitoring. SmileDirectClub has physical locations for scans, which can be beneficial for some customers. Assess your comfort level with virtual consultations and the availability of in-person support if needed. Consider your lifestyle and how frequently you want to visit a dentist.
Effectiveness and Results
Both SmileDirectClub and Candid can effectively address mild to moderate misalignment issues. They’re not designed for complex orthodontic problems. Results vary depending on individual cases and compliance with the treatment plan. While many users report positive outcomes, some might experience less predictable results compared to traditional braces or Invisalign. Evaluate your specific needs and the limitations of each treatment. Research before and after photos to gauge the type of results.
Customer Service and Support
Customer service experiences vary with both companies. Read reviews to get a sense of how each provider handles issues and provides support. Look for responsiveness, helpfulness, and the availability of assistance throughout your treatment. Candid often gets high marks for customer support, and SmileDirectClub’s support can vary. Consider the level of support you might need, especially if you anticipate having questions or concerns during your treatment. Check for online support resources.
Professional Oversight and Monitoring
Both providers utilize dental professionals to oversee treatment. However, the level of in-person interaction differs. SmileDirectClub has a network of dentists and orthodontists who remotely review your progress. Candid offers more frequent check-ins and better monitoring. Ensure your chosen provider offers sufficient oversight and communication with qualified professionals. This is crucial for addressing any issues and ensuring a safe and effective treatment process. Make sure to check reviews regarding the oversight.
Who Should Buy What?
Buy SmileDirectClub If…
- You prefer a faster treatment timeline.
- You are looking for the most affordable option.
- You want the convenience of SmileShop locations for scans and check-ins.
- You prioritize a streamlined, direct-to-consumer experience.
Buy Candid If…
- You prefer more frequent check-ins with dental professionals.
- You value advanced technology, like 3D printing for aligners.
- You prioritize a slightly more involved treatment plan with a focus on detailed guidance.
- You prefer a longer treatment time that allows for more gradual adjustments.
Frequently Asked Questions
How do I know if I’m a good candidate for SmileDirectClub or Candid?
Both SmileDirectClub and Candid are best suited for mild to moderate teeth alignment issues. They are not recommended for complex orthodontic problems. To determine your eligibility, you’ll need to undergo an assessment, typically an online quiz, and submit photos or a scan of your teeth. These assessments help evaluate the severity of your misalignment and determine if clear aligners are a suitable solution for you. If a complex case, both providers will tell you to see a dentist.
What’s the difference between SmileDirectClub and Candid’s aligners?
Both companies use clear aligners made of BPA-free plastic to straighten teeth. The aligners’ design is similar, but the materials and manufacturing processes may differ slightly. Candid often uses a more advanced manufacturing process. Both are custom-made to fit your teeth and gradually shift them into the desired position. The key difference lies more in the treatment approach, monitoring, and customer service rather than the aligners themselves.
How long does treatment with SmileDirectClub or Candid typically take?
Treatment durations typically range from 4 to 6 months, but this can vary depending on the complexity of your case and your compliance with wearing the aligners. More severe cases may require longer treatment times. Consistently wearing the aligners for the recommended 22 hours per day is crucial for achieving the expected results. Regular check-ins and adherence to the treatment plan are essential for staying on track.
How often do I need to wear the aligners?
Both SmileDirectClub and Candid recommend wearing your aligners for at least 22 hours per day. This allows the aligners to exert the necessary pressure to shift your teeth effectively. You should only remove your aligners for eating, drinking anything other than water, brushing, and flossing. Consistency in wear time is crucial. Failure to wear the aligners as recommended can significantly impact the treatment timeline and results.
What happens if my teeth don’t move as planned?
Both companies offer refinements or additional aligners to address any issues or adjustments needed during treatment. If your teeth aren’t moving as planned, you’ll likely receive a new set of aligners. This is to ensure you achieve the desired results. It’s essential to communicate any concerns to your provider. Ensure you follow all instructions. The need for refinements is a common occurrence in orthodontic treatment.
Are retainers included in the cost of treatment?
Yes, both SmileDirectClub and Candid typically include retainers in the overall cost of the treatment. Retainers are essential to prevent your teeth from shifting back to their original positions after the aligners are removed. You’ll usually receive both clear and/or permanent retainers. These retainers should be worn as directed by your provider to maintain your new smile. Replacements are usually purchased separately.
How do I clean my aligners?
You should clean your aligners daily with lukewarm water and a soft-bristled toothbrush. Avoid using hot water, as it can warp the aligners. You can also use a special aligner cleaner or denture cleaner tablets to disinfect your aligners. Regular cleaning is essential to remove bacteria and prevent plaque buildup, which can affect your oral health and the effectiveness of your treatment. Rinse thoroughly before reinserting.
Final Verdict
Both SmileDirectClub and Candid offer accessible and affordable options for teeth straightening. Candid, with its more transparent pricing and emphasis on professional oversight, and better customer support, edges out SmileDirectClub. The more robust monitoring and communication are valuable. While both can provide effective results for mild to moderate cases, Candid’s approach may offer a more reassuring experience. Consider your personal needs and preferences when making your decision.
Winner: Candid